Please be advised that we do not accept returns or refunds unless the item is proven defective upon our confirmation. 

To initiate a return or exchange, kindly reach out to us via WhatsApp at +65 9638 0989 or email to iamnotyourfishh@gmail.com within 7days with the following details:

1. Name of defective item(s).

2. Order Number.

3. Visual evidence for defects.

Your hair care journey is about to get even more spectacular, we can't wait to make it happen. We appreciate your undertanding and look forward to continuing to pamper your locks!